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CRM Data analytics helps us get better vision into the problems
Darren Brown, Business Analyst at F.D. Lawrence Electric and President of the Epicor Eclipse Users Group Board, shares how Phocas empowers their team to make smarter, data-driven decisions. Used across all departments, Phocas helps purchasing teams monitor habits, accounting teams uncover hidden issues, and sales teams access detailed, actionable insights. "The more detailed the data, the better decisions we make," Darren explains. With favorite features like screen customization and the database designer, Phocas provides the flexibility to tailor data views for specific needs. As a strong advocate, Darren encourages others to adopt Phocas for its powerful analytics and decision-making capabilities.
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